MacOS Mojave 10.14
Accessibility permissions are required if you are using MacOS Mojave 10.14. You must reset/toggle the following settings off/on.
- Open System Preferences and choose Security & Privacy.
- Click the Privacy tab and choose Accessibility from the list in the left panel.
- Click the lock and enter your password to unlock the pane to make changes.
- Toggle the WDQIME and WordQ checkboxes off and on ensuring both are checked.
- Click the lock to save changes.
Please note, when using an app with WordQ for the first time (e.g.: MS Word), the OS will request permission to allow for WordQ access.
Mac OSX - Unable to install WordQ after download.
There is also a security modification required if you are using OSX. Apple has blocked all programs that are not downloaded from the app store or from Apple certified developers. You must change the following security settings.
- Open System Preferences and choose Security & Privacy.
- Click the lock to unlock the pane to make changes.
- Choose Allow applications downloaded from "Anywhere".
Mac OSX error - Access for assistive devices is not enabled.
Access for assistive devices is not enabled. WordQ in-context-prediction might not work properly if the "access for assistive devices" is not enabled. Would you like WordQ to launch Universal Access System Preferences for you? Solution: (Tested on Mac OSX Mavericks) -System Preferences > Security & Privacy > Privacy > Accessibility -Click the lock icon at the bottom left to unlock access -Check mark WordQ
Mac OSX Error - The WordQ Input Method could not be selected automatically.
The WordQ input method (WordQ IME) can be manually selected from the input menu in the menu bar, which is normally located in the top-right corner of your screen. If you cannot see the input menu, please bring up System Preferences, navigate to the International page and choose the Input Menu tab; make sure that the 'Show input menu in menu bar' check box is checked, and the item labeled 'WordQ IME' is also checked. For OSX 10.9 Mavericks: System Preferences > Language & Region > Keyboard Preferences > check "Show input menu in menu bar"
Mac OSX - Screen locked, problems entering in my password to unlock.
On the Mac with word prediction running, if one locks the screen either manually or through a timed screen saver, the word prediction will not be visible, but will still be functioning in the password blank. As a result, if one types a number as part of their password it will insert a word prediction, but this will not be obvious to the user. The keypress to turn off word prediction will not work from the login screen. WordQ Mac does have special code to ignore a standard password field. But it fails in detecting the password field on a locked screen. Solution: Use the number pad to enter numbers in the password. Or Type the numbers of the password first and trace back to enter the letters. This would prevent WordQ from starting to predict words when the numbers are typed.
Does WordQ work with On Screen Keyboards (OSK)
WordQ by design interacts with the keyboard buffer, not all OSK’s interact with this system function. Operating system updates continually change the interaction between OSK and the main system functions. WordQ was not designed to interact with these styles of virtual keyboards. There are some success stories with third party OSK’s, however they are vulnerable to operating system updates that break the connection between the OSK and wordQ.
WordQ not working/reading .PDF files.
WordQ is designed to access text for the purpose of writing with speech feedback, as such it requires full access to the text within a document. The security setting of the pdf may be too restrictive to allow WordQ to read the document. WordQ does not utilize the “copying for accessibility” feature for reading as it accesses the clipboard as an editing tool.
Does WordQ work with Google Docs and OpenOffice?
WordQ is partially compatible with Google Docs and Open Office. It will work, except that WordQ is unable to follow the cursor, so the prediction box is locked in place on the screen and will not follow along as you write. WordQ also cannot do "in context prediction" in the middle of words you have already written. The reason for this is Google Docs and Open Office do not provide any hooks that external applications can read. This adds security, but blocks most accessibility software such as WordQ. WordQ can still read input from the keyboard, but can't read anything in the document. Thus if you go backwards into your text it cannot make predictions based on what is there.
Error message when I press the read button?
You may see the message "Unable to read the selected text." Your application may not support this feature. As documented in the User Guide, you must select the text first in the browser and then press the Read button. The automatic highlighting and reading is only supported in MS Word, Outlook, WordPad and Notepad. In all other applications, you must highlight the text first and then press the Read button.
Why does the prediction box partially cover text as I write?
The font size in the prediction box is smaller than the document text. Choose a larger font in the prediction box to match the document font. The box automatically positions itself with respect to the text depending on its font size.
Why doesn't the prediction box follow the cursor?
This is an application limitation. It is recommened to set the prediction window to "Leave in Place"
Why does my prediction box have a black background?
The word list color changes with system colors automatically and so if you change Windows system colors, the box changes along with it. This is designed for visual accessibility. The background color is the same as a tool tip color. To change the background and/or text color, adjust the Tool Tip under the Control Panel > Display > Appearance > Advanced properties page.
How do I type numbers when using word prediction?
There are a few ways to type numbers. If you have a numeric keypad on your keyboard, typing on it will put in numbers rather than predicting words. At Options->Prediction-> Selection you can also reverse this, so that it is the keyboard that puts in numbers and the numeric keypad that makes word selections. Another option is to pause the word prediction to put in numbers. You can hit the F9 key to turn off word prediction, then type the numbers, and then F9 again to turn it back on. If typing numbers is a real problem, you can go to Options > Prediction > Selection, and turn off selection by number and just use the mouse or arrow keys to pick what word you want to use.
Are any features missing in the trial?
The trial software is the same as the full product, except it expires after 30 days unless you purchase a serial number. You can activate an expired trial at anytime, even if it's past the initial 30 days.
Unable to select a word in the word prediction list.
This issue is common on a touchscreen computer which typically has the DPI settings increased. You may set the DPI back to 100% in the control panel and this should resolve the issue.
After I copy/paste text into a document, WordQ cannot read some text.
The problem you describe is because the formatting from the source of the text is copied into the document.
Example of the problem. Copying text from an Internet page then pasting the text into Microsoft Word not only pastes the text, but the hidden html formatting as well. Another example is copying the text from an unlocked PDF. Pasting PDF text into a Word document will also paste the PDF formatting. When WordQ is used to read back what appears to be plain text, it cannot interpret the hidden/incomplete formatting information that has been pasted. Some text will be read while other text will not.
Additionally, it is difficult to properly format, for printing/viewing purposes, a document that has mixed-source-text that has been copied and pasted as described in the example above.
The solution: Standard publishing practice is to copy and paste text as unformatted text. Text that has been pasted as unformatted text into a wordprocessing document will be understood and read correctly by WordQ.
Please refer your particular wordprocessor's documentation on how to paste unformatted text.
Difficulty in importing .txt files into a new Topic list for WordQ.
The topic list import requires a hard carriage return as a delimiter. It is recommended that you create topic lists exclusively in Notepad to avoid this complication.
How can I use WordQ to read a printed book?
You can use WordQ to read a printed textbook or some other source. To do this you will need to scan the book with a scanner that has Optical Character Recognition (OCR) capability. OCR converts the photo that the scanner takes into text that programs like WordQ can read.
Once you have the text file that the OCR program created, open it in a word processor, like Microsoft Word or Notepad and use the "Read" feature in WOrdQ to have it read back to you.
Why are words with accents not being predicted?
WordQ fully supports all international characters and it does make predictions with these characters. The observed problem relates to your keyboard language setting. You need to set the language to Spanish for the accented characters to work properly.
Why when I press F11 the text is highlighted but not spoken?
Once the text is automatically highlighted, press Spacebar to begin reading the text. Spacebar acts as a Play/Pause button. You can also use the arrow keys to step through the text. Click anywhere with the mouse or press Esc to exit Read mode.
How do I type numbers when using word prediction?
There are a few ways to type numbers. If you have a numeric keypad on your keyboard, typing on it will put in numbers rather than predicting words. At Options->Prediction-> Selection you can also reverse this, so that it is the keyboard that puts in numbers and the numeric keypad that makes word selections.
Another option is to pause the word prediction to put in numbers. You can hit the F9 key to turn off word prediction, then type the numbers, and then F9 again to turn it back on.
If typing numbers is a real problem, you can go to Options->Prediction->Selection, and turn off selection by number and just use the mouse or arrow keys to pick what word you want to use.
Where can I find the last available updates/patches to older versions of WordQ and SpeakQ?
Non-Adobe PDF readers and hyphens
PDF documents are not the same as a word processor document. They are simply a visual representation of the document with each element placed at some x-y coordinate. They often have an accompanying text that can be read, but there is always a hard ‘Return’ (CR) at the each line, which is interpreted as the end of a paragraph and given a pause. See for yourself by copying a section of text and pasting it into a text editor or word processor.
With PDF-Xchange Editor you may see something like this:
No specific grade or devel- opmental level is suggested for the teaching of each compe- tency unit (subcompetency)--this is left to the discretion of the individual …
In the above case when it comes to “devel-“ it will speak exactly that, pause, and then “opmental level…” is spoken. This is a valid reason to complain. Unfortunately, PDF-Xchange Editor is simply lacking in good accessibility features and does not join hyphenated words. The odd spacing is a result of full-justification of the text and is unique to PDF-Xchange Editor.
On the other hand, when using Adobe Acrobat Reader, and after the document has been processed for reading (should be automatic when you open a document and WordQ is running), there are still hard returns at the end of each line but hyphenated words are joined so that there is smoother reading:
No specific grade or developmental level is suggested for the teaching of each competency unit (subcompetency)--this is left to the discretion of the individual …
This is much better, but not perfect as there is still a noticeable pause after each line. This is a fundamental problem with reading PDF documents. On the Mac, the pause at the end of a line is less noticeable. If you were to copy the PDF text to a word processor or text editor and removed any hyphens at the end of a line, and replaced the CR with a space, it could be read smoother. However, not all text from a PDF is clean as it may have been scanned and the OCR translation of graphics to text may be poor. Further a PDF document will have all sorts of characters and markers that are used to display the document. I can go on and on, but you should begin to see why it is so difficult for us to read a PDF document.
The short answer is that when using PDF-Xchange Editor, reading is simply poor and there is nothing that we can do. Perhaps the developers of PDF-Xchange Editor could do something, but it is not a trivial task. Adobe simply has more resources available and has been under greater governmental scrutiny to make their Reader more accessible. We are continuing our own development of managing PDF documents for reading, but this is a major task without a simple solution. For now, I would recommend using Adobe Acrobat Reader to display a PDF document and copying text into NotePad where it can be read with full WordQ reading capabilities, albeit with pauses at the end of each line.