The questions people ask before they buy

These are the questions we are asked most often by parents, teachers, SENCOs, IT teams, disability advisers and individual buyers, answered plainly, with the detail you need to make a decision. Choose a section below, or work straight down the page.

The three short answers most people want

Trial

Price

Privacy

30 days desktop and 14 days Chrome trial of the full, available version of WordQ.

WordQ Standard from CA$119 a year, Pro CA$149 a year, with volume and site licensing available.

No personal information is collected through the software, and no student data is retained.

Select the topic you want to know more about

Choosing WordQ

Which version, what it actually does

Schools and deployment

Rollout, admin, training

Compatibility

Devices, systems, other software

Access and inclusion

Accessibility and other AT

Licenses and pricing

Costs, terms, where to buy

Privacy

Data, students, safeguarding

Troubleshooting

Common fixes before you contact us

Installation

Getting it running first time

01 - CHOOSING WORDQ

Choosing WordQ

Start here if you are still deciding whether WordQ is the right kind of support, and which version fits.

02 - COMPATIBILITY

Compatibility and system requirements

The answers IT teams and individual buyers check first. Requirements below reflect the current published compatibility notes.

03 - LICENCES AND PRICING

Licences and pricing

Prices shown are the published Canadian store prices; with additional pricing available in GBP and USD for UK and US markets. Your reseller may quote in local currency.

04 - INSTALLATION

Installation and getting started

What happens after purchase, and the two or three things that most often need a setting changed.

05 - SCHOOLS AND DEPLOYMENT

Schools, districts and multi academy trusts

For SENCOs, inclusion leads, heads of service and the IT teams who have to deploy it.

06 - ACCESS ABD INCLUSION

Access and Inclusion

How WordQ behaves alongside other assistive technology, and what it needs to be fully accessible itself.

07 - PRIVACY

Privacy and data protection

The answers procurement, data protection officers and safeguarding leads ask for. Our full policy was last updated on 20 May 2024.

08 - TROUBLESHOOTING

Troubleshooting

The fixes we give most often. If none of these solves it, our support team will pick it up from the support form.